⚠️ For ages 21+ only

89dc Responsible Gaming — Your protection is our priority

Keep your enjoyment within limits. At 89dc we ensure that gaming always remains a form of entertainment — not a source of financial or mental stress.

What is Responsible Gaming and why does it matter?

Online betting and casino games are a modern form of entertainment for millions of people in Bangladesh. But like any form of entertainment, there is a right measure to it. Responsible gaming means playing with full control over your time, money and emotions — so that it never becomes a problem in your daily life.

89dc believes that protecting every player is our responsibility. That is why we provide you with tools and information so you can manage your own gaming habits. Remember — playing at 89dc should be for entertainment only, not as a reliable source of income.

Before using our platform, please read and understand the following points carefully. Your wellbeing and safety are of the highest importance to us.

21+

Age Restriction

To open an account at 89dc and use any gaming or betting service, you must be 21 years of age or older. This platform is strictly prohibited for minors. We confirm age during account verification.

Our Protection Tools

At 89dc we provide multiple tools to help keep you safe. Use them to keep your level of play under control.

Deposit Limit

Set a maximum limit on your daily, weekly or monthly deposits. Once a limit is set it takes effect immediately. If you want to increase the limit, you must wait at least 7 days — so you do not overspend on impulse. Minimum deposit ৳300.

Time-Out Feature

If you want to take a break, choose the time-out option. You can temporarily close your account for anywhere from 24 hours up to a maximum of 6 weeks. During this time, logging in or making any transactions will not be possible. Once the time-out ends, the account is reactivated automatically.

Self-Exclusion

If you feel that gaming is having a negative impact on your life, choose self-exclusion. You can close your account for as little as 6 months or permanently. Opening a new account during exclusion is not permitted. Activate this tool through support.

Session Time Limit

Decide in advance how long you will play in one session. When a session limit is set, a warning will appear automatically after the set time and the session will end. Playing for long periods increases the tendency to make poor decisions — keep a time limit.

Gaming History Review

You can view the complete history of your deposits, withdrawals, bets and games at any time from your account dashboard. Review your transactions regularly — this is the first step toward informed play.

24/7 Support Service

For any questions or help related to responsible gaming, our Bengali-language live chat support is always ready. We are here for you 7 days a week, 24 hours a day.

Warning Signs of Problematic Gambling

If you notice any of the following signs in yourself, seek help immediately.

⚠️ Remember — these signs are not a mark of weakness. Seeking help is a sign of courage.

  • The urge to bet more to recover losses
  • Feeling restless or anxious when not gambling
  • Hiding your gaming from family or friends
  • Using money meant for bills, rent or other essential expenses on betting
  • Being unable to stop on time — continuing with "just one more"
  • Gaming disrupting your sleep, work or studies
  • Borrowing or taking loans to get money for gambling

Tips for Safe Play

1

Set a Budget

Before you start playing, decide how much money you can afford to spend. When that amount is gone, stop — whether you are winning or losing.

2

Set a Time Limit

Set a time limit for each session. Set an alarm and stop when the time is up.

3

Do Not Play on Impulse

Avoid playing when you are feeling low, lonely or under stress. Find other ways to relax and have fun.

4

Do Not Try to Chase Losses

Placing more bets to recover lost money often leads to even greater losses. Accepting a loss takes courage.

5

Let Your Family Know

Talk openly with family and trusted friends. Awareness from those close to you can be a great source of support.

How to Use the Tools

Using the protection tools at 89dc is very straightforward. After logging in, activate any tool from your account settings.

To set a deposit limit

  • Log in to your account
  • Go to the "Account Settings" or "Responsible Gaming" menu
  • Select the "Deposit Limit" option
  • Set your daily / weekly / monthly limit
  • Confirm — the change will take effect immediately

To activate self-exclusion

  • Contact our 24/7 live chat support, or
  • Send an email to [email protected]
  • State the duration of exclusion (6 months / 1 year / permanent)
  • Our team will close the account without delay
  • Opening a new account during exclusion will not be allowed

Protection for Minors

89dc strictly prohibits registration and participation by anyone under the age of 21. During the account verification process we check national identity cards or other valid identity documents.

If there are children or teenagers in your home, use parental control software on your device. Do not share your account password with anyone and always log out at the end of a session.

If we suspect that an account is being used by a minor, we immediately suspend the account and take steps to verify.

Need help? We are here

If you are experiencing any gambling-related problem, contact us quickly. Your identity will be kept completely confidential.

  • 24/7 live chat support in Bengali
  • [email protected]
  • 6:00 AM — 12:00 AM (BST) priority response hours

Our support team is trained in responsible gaming. They will assist you without judgment.

Responsible Gaming FAQ

Find answers to the most frequently asked questions here.

Yes. Lowering a deposit limit or setting a new one takes effect immediately. However, if you want to increase a limit, you will need to wait 7 working days — this ensures you do not overspend in a moment of impulse.

After self-exclusion is activated, any remaining balance in your account can be withdrawn. Contact the support team to request a withdrawal. No betting or gaming activity will be possible during the exclusion period.

A time-out is a short-term break (24 hours to 6 weeks) that ends automatically. Self-exclusion is long-term protection (6 months or more) that cannot be removed by you until the period has expired. If you notice signs of problematic gambling, self-exclusion is the appropriate choice.

You must be 21 years of age or older to play at 89dc. We verify age at registration and before the first withdrawal. If anyone underage registers, the account is permanently closed.

Self-exclusion can be activated directly from your account settings. However, for faster assistance you can contact us via live chat or email. Our support team is active 24/7.

If any family member believes someone has become excessively addicted to gambling, please contact our support team directly. We also accept account-related concerns raised on behalf of family members and take the necessary steps.

Stay safe, enjoy the entertainment

Play responsibly at 89dc. Whether you choose cricket betting, slots or casino — stay within your limits. Check our FAQ to learn more or join the action directly.

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